Images & Content missing from SharePoint pages when you browse as a visitor? Remember to PUBLISH PUBLISH PUBLISH…

2010 09 13 MV: As our project (and brand-new content authors) raced this past week into the home stretch of our 6 month-long SP2010 Enterprise Edition deployment, people began noticing that key content – images, footers and page-level content – was MISSING whenever they logged-in as various test user accounts…

Perplexing… until we re-re-re-realized that our entire corporate intranet was built on PUBLISHING WEBSITES, and hence EVERY change – no matter how small – needed to be approved.

This includes edits to images (even something as small as scaling an image down a single pixel), but just as importantly – to PAGE LAYOUTS and MASTER PAGES.

TIP: Whenever content “gets missing” for accounts who have read-only status (e.g. SharePoint Site Visitors group), ALWAYS CHECK PUBLISH STATUS FIRST.
– check the publishing status of the CONTENT (image or web page or document);
– check the publishing status of the underlying PAGE LAYOUT;
– check the publishing status of the underlying SITE MASTER PAGE.

More often than not, you’ll be amazed at how often you FORGET to publish (and APPROVE) your workflows, but this will solve your ills.

Cheers,

-MV

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